Getting Started – BC Knowledge for Students https://students.brooklyn.edu Search for answers to your questions Tue, 10 Mar 2026 16:01:48 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://students.brooklyn.edu/files/2022/03/cropped-favicon-3-32x32.png Getting Started – BC Knowledge for Students https://students.brooklyn.edu 32 32 Technology Support https://students.brooklyn.edu/knowledge-base/technology-support/ Thu, 05 Sep 2024 14:24:02 +0000 https://students.brooklyn.edu/?post_type=ht_kb&p=10197 Remote Support

The IT help desk provides general technical support for college email, Wi-Fi, and all officially supported CUNY and Brooklyn college web and mobile applications.

Contact the IT Helpdesk

In-Person Support

You can bring your laptop or device to the WEB lab for in-person assistance with setting up your college email and connecting BC-Wi-Fi.

]]> Getting started with technology at Brooklyn College https://students.brooklyn.edu/knowledge-base/getting-started-with-technology-at-brooklyn-college/ Mon, 10 Oct 2022 21:13:06 +0000 https://students.brooklyn.edu/?post_type=ht_kb&p=2163 Knowing the available technology tools and systems is an important part of being a Brooklyn College student. Here are a few important things to know when getting started:

BC Knowledge for Students

The website you’re currently viewing (BC Knowledge for Students) includes helpful information and guides about all of the technology tools and services available to you as a student. Bookmark this page or visit students.brooklyn.edu anytime for help.

Your three accounts

There are three accounts you need to know: CUNY Login, WebCentral ID, and your BC Email ID. You use these accounts to access all of the online tools and services at Brooklyn College.

Connect to your student email account

Your student email account is used for official communications from CUNY and your online courses in Brightspace. Learn how to access your student email account.

Connect your device to BC Wi-Fi

Secure Wi-Fi is available throughout the campus: in buildings, classrooms, and on the quads. Learn how to connect your devices to BC Wi-Fi. For in-person assistance with Wi-Fi, bring your device to the WEB computer lab.

Download the BC Navigator mobile app

BC Digital ID

BC Navigator is the official mobile app of Brooklyn College. Use it to access your Digital ID and other personalized information on your phone. Learn more about BC Navigator.

Download the Navigate Student mobile app

Navigate Student (by EAB) is used at Brooklyn College to schedule appointments with academic and financial aid counselors. Learn more about Navigate Student.

Need help?

The Brooklyn College technology helpdesk can assist you with accessing and troubleshooting most hardware, software, and web applications at Brooklyn College. Learn more about the Helpdesk.

For in-person help setting up your devices for BC student email and Wi-Fi visit the WEB Lab.

There’s so much more …

Learn more about all of the technology tools and services available to Brooklyn College students.

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