Why can’t I submit a report with BC Fix-it? Contents Check to see if a report has already been submitted.Check the strength of your Wi-Fi/internet connectivity. Related Articles Why does BC Navigator require me to sign in each time I open the Digital ID? My Digital ID says the application encountered an error? What is the difference between the Navigate Student app and the BC Navigator app? My ID was working before, but now it displays as Invalid! What is the Digital ID? What is my Library ID?