What is BC Navigator? Some of things you can do in BC Navigator Use your Digital ID instead of a physical card, with no...
How do I sign in to BC Navigator? Sign in with your BC WebCentral account to access personalized features, including your Digital ID and My BC Info screens....
What is the Digital ID? Getting Started To start using your Digital ID, install the BC Navigator mobile app, click BC Digital ID, and sign...
What about the unofficial Brooklyn College apps available in the App Store, Google Play, etc? BC Navigator is built on a sophisticated security system that safeguards your data. It has direct access to BC’s databases...
What is my Library ID, and why is it missing? Books and other materials can be borrowed from CUNY libraries remotely using your CUNYfirst account, or in-person with your CUNY...
How can I update missing or incorrect information in My BC Info? CUNYfirst, with updates appearing in the app the next business day. If you notice persistent errors, or updates have not...
How can I view my staff record if I am listed as both a staff and student? If you are both a student and employee, here’s how to switch between your employee and student records: During the...
I need an ID photo, my ID photo is missing, or my ID has a picture of someone else! New students or faculty members generally obtain an ID near the start of their first semester. The Digital ID is...
My ID was working before, but now it displays as Invalid! The Digital ID maintains security by requiring you to login periodically, similar to most bank websites. If your ID has...
Does BC Navigator collect data? How do you protect users’ privacy? Your privacy is important to us. BC Navigator collects aggregate data to improve future versions of the application. No sensitive,...
Who can I contact for help with BC Navigator? You can submit questions, feedback, or report problems using the BC Navigator Feedback Form. For immediate assistance contact the IT helpdesk.
What is BC Fix-it? Each restroom fixture (toilet, sink, urinal, etc.) on campus has been tagged with a four-digit identification number. Tag ID numbers...
How can I submit and monitor BC Fix-it reports? BC Fix-it will prompt you to enter the fixture’s four-digit identification number. Select the issue from the list and click...
Why can’t I submit a report with BC Fix-it? Check to see if a report has already been submitted. Check the strength of your Wi-Fi/internet connectivity.
What if I want to report something without a Tag Identification Number? If you would like to report something that is (1) untagged and (2) not an emergency, email bcfix-it@brooklyn.cuny.edu. Severe leaks, flooding,...
What is the difference between the Navigate Student app and the BC Navigator app? BC Navigator is the official mobile app of Brooklyn College. It also includes your Digital ID card. BC Navigator is...
My Digital ID says the application encountered an error? If you see the following screen when trying to open your Digital ID (and you are signed in to BC...
Why does BC Navigator require me to sign in each time I open the Digital ID? To securely save your password in BC Navigator, sign in to My BC Info with your WebCentral account, checking the Save Password option. If...