• How do I schedule an appointment in Navigate Student?

    If you don’t see the exact type of appointment you are looking to schedule, select the closest option – you will have an opportunity to input a comment or specific question when confirming your appointment.

  • What is Navigate Student?

    Navigate Student is a mobile app and web application used at Brooklyn College to schedule appointments with academic advisors, counselors, and specialists from other areas. Why should I use Navigate? What appointments can I schedule using Navigate Student? How do I schedule an appointment in Navigate Student?

  • IT Helpdesk

    Contacting the Helpdesk Call for immediate assistance: ☎ 718-951-4357 (x4357 on campus). Remote Support: Helpdesk technicians can remotely connect to most computers for troubleshooting depending on the issue. If a technician contacts you to start a remote support session, go to https://help.brooklyn.cuny.edu/. In-Person Support: you can bring your laptop or…

  • Getting started with Microsoft 365?

    CUNY licenses Microsoft 365 for Education for all CUNY students. Microsoft 365 is a cloud-based suite of professional-grade business applications — including Word, Excel, Powerpoint, OneNote, Outlook, OneDrive, and Teams. You can use these applications on the web and install them on up to five devices (computers, tablets, and smartphones)….

  • How do I return a loaner device?

    To initiate a return, please email Device Return.  All devices must be returned in person to our WEB Computer Lab during normal business hours. Allow up to three business days for the return to be completed once it is received at our facility. You will receive a confirmation e-mail when the device…

  • How do I connect to BC-WiFi on a Mac?

    Need Help? Are these instructions not working for your device? Contact the IT Helpdesk at 718-951-4357 or open a support request online. You can also bring your device to the WEB computer lab for in-person help.

  • How do I connect to BC-WiFi on a Windows PC?

    Running Windows 7 or Older? If your laptop is running an older version of Windows, you need to install an 802.1X client to use BC-WiFi. If the information you have entered is correct, you will be automatically logged into the BC-WiFi. Need Help? Are these instructions not working for your…

Student email addresses are changing on April 13th.
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