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Email Tips

Tips and how-tos for common CUNY student email questions.
  • Can I unsubscribe from official college email or text subscriptions?

    All official Brooklyn College notifications are sent to your official college email address (@cuny.edu). You cannot unsubscribe from official announcements...
  • Can I use my personal email account for official college communications?

    No. The college no longer sends official emails to personal email accounts. All email is sent to your assigned CUNY...
  • Can I set up email forwarding from my college email account?

    As per CUNY policy, auto-forwarding of messages from college email accounts is not permitted. Email sent to a CUNY email address...
  • What are some ways to organize my CUNY unified mailbox?

    Since your new unified CUNY mailbox will receive messages from all CUNY colleges you attend, here are some suggestions for...
  • I am able to sign in to my CUNY email, but it says I do not have permission to access the account

    If you are able to sign in to your email or Microsoft 365 account, but receive the permission error above,...
  • How do I change my preferred email address in CUNYfirst?

    The Preferred email checkbox determines the destination for all official university correspondence, including enrollment updates, financial aid, and campus alerts. It is...
  • How do I change my college email send from address?

    Choosing your send from address By default, messages are sent from your preferred email address in CUNYfirst. See how to...
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