CUNY Central is enabling Multi-Factor Authentication (MFA) for CUNY Login for students on August 5, 2025. This change impacts all systems that use CUNY Login for access, such as CUNYfirst, Brightspace, DegreeWorks, and Microsoft 365 (Email). This is separate from the MFA used for Microsoft 365.
CUNY Central is enabling Multi-Factor Authentication (referred to as MFA) for all student CUNY Login IDs in August 2025. You will need to setup an authenticator app and use it to enter a verification code every time you sign in to an application or service that requires your CUNY Login, including CUNYfirst, Brightspace, Microsoft 365 (Email), DegreeWorks, and FACTS. This change is separate from the multi-factor authentication that you already use for your college email account on Microsoft 365.
Frequently Asked Questions
Q: What is MFA?
A: MFA (Multi-Factor Authentication) adds extra security to your account by requiring you to verify your identity beyond just a password using a device that you own (like your phone with an authenticator app).
Q: Is CUNY Login MFA the same as Microsoft 365 MFA?
A: No. CUNY Login MFA is separate and only used for logging into CUNY systems. Microsoft 365 MFA is only for Microsoft apps like Outlook, Teams, and OneDrive.
Q: Can I use the same authenticator app I use for other services?
A: If you’re using a supported app like Microsoft Authenticator or Google Authenticator, you can add your CUNY Login account—no need to install a new app.
Q: What if I don’t have a mobile phone capable of running an authenticator app?
A: Contact the ITS Helpdesk for assistance.
Q: How often will I need to enter a verification code?
A: Every time you sign in to a system that uses your CUNY Login credentials.
Q: How do I find my CUNY Login verification code after I complete the setup process?
A: When prompted for your verification code after signing in with your CUNY Login, open the Microsoft Authenticator app on your mobile device and enter the code for CUNY Login. A new code is generated every 30 seconds
If you have questions or need help setting up your CUNY Login MFA, contact the ITS Helpdesk.