Step 1: Understand Why You’re Here
You were selected for V4 or V5 verification by the U.S. Department of Education or you were unable to successfully verify your identity when you were filing the FAFSA. This means you must confirm your identity before your financial aid can be processed.
If you cannot appear in person or visit a notary and mail the documents in then a virtual visit to confirm your identity is an option.
Step 2: Schedule Your Virtual Appointment
Click to Read Step 2
You’ll need to meet with a Financial Aid staff member using Zoom.
You can schedule your virtual meeting using Navigate to book an appointment with a Financial Aid Advisor and select the service type V4/V5 Verifying Identity.
Make sure to schedule the appointment as soon as possible to avoid delays in your financial aid processing.
You can schedule your virtual meeting using Navigate to book an appointment with a Financial Aid Advisor and select the service type V4/V5 Verifying Identity.
Make sure to schedule the appointment as soon as possible to avoid delays in your financial aid processing.
Step 3: Prepare Your ID
Click to Read Step 3
Before your meeting, make sure you have one of the following valid, unexpired, government-issued photo IDs ready:
A) U.S. Passport
B) State-issued driver’s license
C) State-issued non-driver ID
D) Other Federal or State issued photo ID except as noted below.
Note: College IDs and military IDs (due to prohibition from being photocopied) are not accepted for identity verification.
A) U.S. Passport
B) State-issued driver’s license
C) State-issued non-driver ID
D) Other Federal or State issued photo ID except as noted below.
Note: College IDs and military IDs (due to prohibition from being photocopied) are not accepted for identity verification.
Step 4: Attend Your Remote Meeting
Click to Read Step 4
During your scheduled Zoom meeting you must:
1) Prepare to have your camera on for video session
2) Show your valid, non-expired, government issued photo ID clearly on camera
The Financial Aid staff member will:
1) Confirm your identity
2) Capture a screenshot of your ID
This step satisfies the federal requirement for visual identity verification.
1) Prepare to have your camera on for video session
2) Show your valid, non-expired, government issued photo ID clearly on camera
The Financial Aid staff member will:
1) Confirm your identity
2) Capture a screenshot of your ID
This step satisfies the federal requirement for visual identity verification.
Step 5: We’ll Upload your Identity Verification
Click to Read Step 5
After your meeting:
The staff member will upload the ID screenshot on your behalf
The staff member will upload the Remote Identity Document Staff Certification form
The staff member will upload the ID screenshot on your behalf
The staff member will upload the Remote Identity Document Staff Certification form
Step 6: Final Review
Click to Read Step 6
Once your documents are uploaded to Proverifer+, our office will review them one more time. If everything is in order, your V4/V5 verification file will proceed to the next steps for processing and completion.
IMPORTANT Note!
After your documents are uploaded and reviewed, please note that you will be contacted if additional information is needed. If the requested information is not provided, we will be unable to complete the verification process to determine your financial aid eligibility.
Questions?
If you need help at any point during this process, please contact us:
- Email: finaid@brooklyn.cuny.edu
- Call: 718.951.5234
- Join the Virtual Hub