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How to Verify Your Identity Remotely (V4/V5 Verification)

Contents

Step 1: Understand Why You’re Here

You were selected for V4 or V5 verification by the U.S. Department of Education. This means you must confirm your identity before your financial aid can be processed.

Since you cannot verify your identity in person or with a notary, please log in to Student Forms to confirm that the “Remote Identity Verification Information” task is on your account. This confirms that you’ve been approved to complete your identity verification remotely via a Zoom appointment.

Step 2: Schedule Your Virtual Appointment

Click to Read Step 2
You’ll need to meet with a Financial Aid staff member using Zoom.

You can schedule your virtual meeting using Navigate to book an appointment with a Financial Aid Advisor and select the service type V4/V5 Verifying Identity.

Make sure to schedule the appointment as soon as possible to avoid delays in your financial aid processing.

Step 3: Prepare Your ID

Click to Read Step 3
Before your meeting, make sure you have one of the following valid, unexpired, government-issued photo IDs ready:

A) U.S. Passport

B) State-issued driver’s license

C) State-issued non-driver ID

Note: College IDs and military IDs (due to prohibition from being photocopied) are not accepted for identity verification.

Step 4: Attend Your Remote Meeting

Click to Read Step 4
During your scheduled Zoom meeting you must:

1) Prepare to have your camera on for video session
2) Show your valid, non-expired, government issued photo ID clearly on camera

The Financial Aid staff member will:
1) Confirm your identity
2) Capture a screenshot of your ID

This step satisfies the federal requirement for visual identity verification.

Step 5: We’ll Upload your Identity Verification

Click to Read Step 5
After your meeting:

The staff member will upload the ID screenshot on your behalf

The staff member will upload the Remote Identity Document Staff Certification form

Step 6: Final Review

Click to Read Step 6
Once your documents are uploaded to Student Forms, our office will review them. If everything is in order, your V4/V5 verification file will proceed to the next steps for processing and completion.

IMPORTANT Note!

After your documents are uploaded and reviewed, please note that you will be contacted if additional information is needed. If the requested information is not provided, we will be unable to complete the verification process to determine your financial aid eligibility.

Questions?

If you need help at any point during this process, please contact us:

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